I missed the delivery, can I reschedule?
If you missed the delivery, you can choose a new delivery date by contacting our managers.
How long will it take to get a refund for returned items?
Refunds are processed within 10 days. This period may be extended when refunding to a card due to the specific bank’s rules.
What is the return period for goods of proper quality?
Our store allows the return of goods of proper quality within 14 calendar days, not counting the day of purchase. The item must retain its marketable condition and consumer properties.
The price of the product has dropped, what should I do?
The price of products on the website may change both up and down depending on ongoing promotions. The price is fixed at the time of order placement.
How can I get a receipt?
We provide electronic receipts. After payment, a receipt in electronic format will be sent to your email, which has the same legal force as a paper receipt.